Frequently asked questions

To make your visit easy, here is a list of frequent questions, and their answers.

We hope we answered all your questions.

Is wearing a mask mandatory?

Wearing a mask is mandatory during the whole show due to the health measures against Covid-19. More information on this page.

When shall we arrive for the visit?

The gates open at 7.30pm. The last entry is at 11pm. You can come whenever you want in this time period. The night stroll is a free course, you can spend as much time as you want.

Yet we recommend you to come when the night is dark, to enjoy the night stroll completely.

 

How do we reach the Mont-Saint-Michel?

There are several car parks around the Mont.

Then, you have two possibilities:

-          Walk to the Mont-Saint-Michel

-          Take a shelter (every 15 minutes)

The shelter is free, not the car parks.

 

Can we pay with vacation coupons?

Vacation coupons are not allowed for the payment.

 

What are the necessary conditions to get a reduced rate ticket?

Find all the details about our prices on this page.

 

For whom is the group price?

Groupe price is for group from 6 people or more. It is only available online. We do not offer group price on site.

 

What are the conditions for people with reduced mobility?

The visit is in the Abbey, at the summit of the Mont-Saint-Michel. Therefore, it is not available for people with reduced mobility.

 

Should we book online or on site?

We recommend you to book online in advance.

An on-site box office is opened every day.

 

Should we book a ticket for children under 7?

Tickets are free for children under 7 but you still have to book a free ticket.

 

Can we book a ticket for the Abbey by day and come to the stroll with the same ticket?

There is no combined tickets for the visit by day and the night stroll.

 

If an unexpected event occurs, do we have a refund?

Tickets are neither exchangeable or refundable.

 

Are dogs allowed?

Dogs are not allowed inside the Mont-Saint-Michel Abbey.

 

Are strollers allowed inside the castle?

Strollers are not allowed inside the Abbey.  

 

Can we bring a tripod to take pictures/to film?

Tripods are not allowed.

 

Can we come with a backpack?

Backpacks are allowed but will be searched at the entrance.

 

If there is no place available online the night I want to come, can I buy onsite?

Unfortunately, if there is no place available online, it means we are sold out for the night. Please, select another night.